Her name is Angela Chan.
She’s a Special Educational Needs Coordinator, or SENCO.
In 2015, the Education Bureau introduced the position of SENCO as part of a 3-year pilot project under the Community Care Fund. Angela was one of 124 teachers from primary and secondary schools to take part.
SENCOs are ranked as either Assistant Primary School Master or Mistress (APSM) or Graduate Master or Mistress (GM) in secondary schools. Those are relatively low level ranks, which means they have limited power to mobilise resources and influence school policies. It’s even harder when they have no one at the top to give them specific support.
The Pulse Podcast (11-11-2017): National Anthem Law & Special Educational Needs